Support Center for Trainers

About

Antivirus - Find out about your program

BioExplorer Preferences

BioExplorer Version - Latest version, your version

COM Port number - To connect device in BioExplorer

Computer Specifications for BioExplorer

Feedback options

Microsoft Office version - Excel 32 bit is required for TQ7

System Information - About your computer

Updates - Where to get product updates/downloads

Troubleshooting

BioExplorer

Devices changed while recording - Disable USB Power Management (device connection problems)

MIDI sounds are not heard - Microsoft GS Wavetable Synth is missing from Windows installation.

Tool is missing (Volumes, Filters, etc.) - Recover missing tool in BioExplorer

Video or DVD problems

Will not launch